Delivery & Return
Free delivery available on 1000s of products over $100. Choose a specific delivery date & time that suits.
Delivery Overview
At Ladinza, we are committed to delivering exceptional service and ensuring that your shopping experience is as delightful as our products. Once you've placed your order, we take 2 to 5 days to meticulously prepare and process your items, guaranteeing they meet our high standards. Your chosen pieces, from elegant dresses to stunning accessories, will then be on their way to you, with a delivery timeframe of 7 to 12 days. We ship globally, so no matter where you are, your selections will arrive directly at your doorstep. Rest assured, we strive to make the wait worthwhile with the promise of quality and style delivered right to you.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Small items
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Standard delivery Get it in 3-5 working days |
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Orders over $100: All day delivery. Order anytime: |
FREE |
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Orders under $100: All day delivery. Order anytime: |
$5 |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
$10 |
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Next day delivery Get it next day, 7 days a week |
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All day delivery. Order by 9pm. |
$5 |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
$10 |
What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.
Large items
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Standard delivery Get it in 2 working days |
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All day Delivery from 7am - 8pm. Order anytime: |
Fromu$20 |
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Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime: |
From $35 |
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Next day delivery it next day on weekdays |
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All day delivery from 7am - 8pm. Order by 7pm: |
Fromu$30 |
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Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm: |
From $45 |
The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.
Exchange or Return of Goods
At Ladinza, we take pride in the quality and craftsmanship of our products, carefully curating each item to meet your expectations. We do not offer returns at this time. Each purchase is final, so we encourage our customers to review their orders carefully before completing their transactions. We believe in providing all the necessary information to make informed decisions about your purchases, including detailed product descriptions and sizing guides on our website. For any questions or concerns about our products before making a purchase, please feel free to contact our customer support team. We are here to help you make choices that delight and satisfy.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the WoodMart online store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation
FAQs
Your order is likely still within the delivery timeframe of 7 to 12 days as mentioned on our website. If the maximum delivery time has not elapsed, we ask for a little more patience. If it has and you still haven't received your order, please contact our customer support with your order details, and we will promptly assist you in tracking your purchase.
Yes, we do deliver on public holidays. Our delivery partners work hard to ensure that your items arrive on time, regardless of public holidays. This means there's no need to worry about delays during festive or national holidays.
Yes, we deliver to your postcode. Our service covers a wide range of areas globally, ensuring that no matter where you are, you can enjoy our products. Just enter your postcode during the checkout process to confirm that delivery is available to your location.
No, for now, we do not offer next-day delivery. Our standard delivery times are 7 to 12 days after processing, as we focus on maintaining the quality and care of your order throughout its journey to you. We are always looking for ways to improve our service and may offer faster options in the future.
It may be necessary for you to sign for your delivery, depending on the courier's requirements and the nature of the item ordered. This is to ensure the safe and secure delivery of your purchases. If a signature is required, please make sure that either you or an authorized representative is available at the delivery address at the time of delivery. If you're not sure, you can check the delivery instructions provided in your shipping confirmation email or contact our customer service for more details.
